Responsible for merchant and product onboarding procedures as well as collecting merchant information and product details, conducting follow up calls, and training about the Klook system

Ensure the quality of products in terms of content, feature, pricing, inventory, customer reviews, and maintain a market leading position at all times

Support the Business Development Manager to promote sales and product distribution

Educate merchants on the self-service features available on the Klook system

Conduct test bookings and review/improve product contents to ensure a smooth customer journey

 Responsible for communicating with various internal teams including but not limited to the Customer Experience team and Settlement team to handle inquiries from customers, merchants and B2B partners

Handle ad-hoc projects and issues assigned by the supervisor

This role will be full remote job